Frequently Asked Questions


What countries does EMERGE ship to?

Our company ships worldwide.


Where do you ship from?

Our showroom and office located at 86 Sukumvit 101/1 Bangkok Thailand.


How much does shipping cost?

We have a few options,

1.Standard shipping is 15$

2.Express shipping is 30$

All shipping comes with standard shipping number, avaible for tracking.


Do I have to pay duties and taxes?

Yes. The customer is responsible for the importation of products into their country and must obey the regulations concerning the customs requirements.


How do I exchange an item?

We don’t operate a standard exchange service.

For additional questions, email us at contact@emergethestore.com or fill the form below.